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Terms and conditions

Dear Customer, welcome to website. These Terms and Conditions describe the rules and regulations for the use of our website. These rules apply to all products and services that are reachable in the website. Please take your time and read it carefully.

By accessing our website, we consider that you accept these Terms and Conditions in full spectrum. Please do not continue to browse or use our website if you do not accept all the Terms and Conditions or our Privacy Policy. You can review our Privacy Policy here:

Website product and service provider is Permanent Makeup of Baltics, Ltd. Company code – 302893279, address – Savanorių ave. 139, Kaunas, Lithuania. Tel. +370 647 00109, e-mail:

General information

We provide products and our services information in our website. However, if you would like to know more detailed information about our services including permanent makeup training, feel free to contact us.

Shipping and delivery 

All orders are processed upon receipt of payment. Holidays or non-business days are excluded from processing and shipping time.

The purchased goods in European Union are delivered using DPD Courier. It takes 4-7 business days depending on the distance. Shipping in Lithuania normally takes 1-3 business days. Shipping to Latvia and Estonia normally takes 2-3 business days.

The purchased goods worldwide are delivered using DHL and LP Express. Using DHL delivery method, goods are delivered within 1-2 business days. Using international post office, the duration of shipping depends on your country. The duration of transportation within the European Union varies 7-14 business days. Shipping to other countries can take 7-25 business days. All parcels are sent by registered priority mail, which means you can track your goods by provided tracking code and placing it here:

Items which are sent to outside the European Union countries must be declared. This requires information about the contents of the shipment and value. The duty depends on the value of the goods and the country's tax rate.

Returns and Cancellations

If you would like to return or exchange your items after delivery, these actions are possible if package is original, unopened, any other way used or damaged. That means returned items must have manufacturer's packaging and all manufacturer's labels, also item must be marketable appearance (unworn or otherwise used, undamaged and without losing value). Moreover, package should include gifts if they were received with purchased items. Weencourage you to return item within 3 business days after delivery, but no longer than 14 days. After returning the item, the money is sent back to the same account from which it was paid. Money refund may take place after returned items are visually verified by our company. Verification might take a few days.

Goods returned from Lithuania must reach us within 7 working days, the goods returned from abroad - within 14 working days.

Money for the shipping cost is not returned. We refund only price that has been paid for the goods.

We return money if: 1) product quality is not good which means that product was damaged during transportation or it needs to be repaired; 2) product has defect or does not meet its specifications; 3) product does not appear like depicted in our website (e. g. colour or model) and it cannot be replaced. Although, we will not refund money if product was used or product was a makeup device (machine).

If you want to return or exchange your purchase, email us sales@liucijapmu.comand you will receive return/exchange form that have to be filled. This form must be added to the goods and returned to the address that is indicated on the wrapping. We recommend you send returned goods by registered mail. Our company will not be responsible for shipments that were sent to the wrong address, or that have been lost.

Money paid for makeup training are only refunded if the person has fallen ill, dead or other situations which are not reasonably foreseeable (force majeure).

All Online Training Course Purchases are Final and Non-Refundable 


Online courses are non-refundable. Once the course is purchased/accessed, no refund will be granted regardless of the reason. All online training courses are tested extensively on all types of systems, browsers, and devices. We can assist you to get started with the course if you are having any trouble. 



Permanent make up is a form of cosmetic tattooing where pigment is placed in the dermal or epidermal layer of the tissue. Retention of the pigment is uncontrolled as it is determined by the immune system of each patient and his skin type. In addition to that, we cannot 100% guarantee any specific result.

Before booking our services, you must provide us correct information about your contraindications. Contraindication is a specific condition that serves as a reason to withhold a certain medical treatment or beauty procedure due to possible harm that it would cause to the person. We suggest consulting your doctor if you have any concerns about possibility of having contraindications.If we will find out what you ignored our request and did not provide us with the information about your contraindications, we will have the right to refuse our service in order not to do harm to your health. If this aforementioned situation will happen, you will lose your deposit.

Although we take reasonable care about website content (descriptions, prices, images etc.), we do not warrant that all content that is available on the site are complete, accurate or error-free.

Applicable Law and Jurisdiction

These Terms and Conditions are governed by the laws of Lithuania. This means that in all cases Lithuanian law will apply. The parties agree that the courts of Lithuania shall have exclusive jurisdiction to settle any claim or dispute which may arise out of or in connection with these Terms and Conditions and for those purposes parties submit all their claims to the jurisdiction of the Lithuanian courts. 

Any dispute arising out of or in connection with these Terms and Conditions will be negotiated. If we will fail to settle our dispute, this dispute will be submitted to the jurisdiction of the Lithuanian courts. 

Privacy Policy

Our Privacy Policy describe and explain the collection and use of your personal data. For example, in our Privacy Policy you can find out what personal information we collect, how we use personal information we collect, how long do we use your personal data, what rights data subject has and etc.Privacy Policy is incorporated into our Terms and Conditions by this reference. You can review our Privacy Policy here:


In case any provision in these Terms and Conditions is held invalid, illegal or unenforceable, the remainder of these Terms and Conditions shall continue to be enforceable.

Copyright notice

All content appearing on this website is the property of © 2018 Permanent Makeup of Baltics, Ltd. All Rights Reserved. We emphasize that content of this website is protected by Lithuanian and International copyright laws. Partly or whole reproduction and distribution of the content of this website without written permission of the owner is strictly prohibited.

Terms and Conditionschanges

Whereas we are constantly trying to develop and make our services more comfortable, we reserve the right, at our sole discretion, to improve or change these Terms and Conditions at any time. All changes are posted to our website. We recommend you review our Terms and Conditions periodically. If you do not agree to the new Terms and Conditions, you must stop using this website or our service.

Support and complaint

If you have any questions, comments or complaints about our Terms and Conditions please feel free to contact us any time at